Oak & Luna Reviews
(Rated by 1579 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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%OFFOverall Rating
5.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Customer Service5.0
- Return Policy4.5
- Shipping & Delivery4.0
- Good Value4.0
Recent Customer Reviews (4)
Rykus Müllner
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Nicole Santos
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Grégoire Méthot
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Alexandre Lebrun
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Payment Methods
Accepted Payment Options:
Prices for items on Oakandluna.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Oak & Luna credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Oak & Luna Pros & Cons
Pros
1
Style Options: Tons of style options for anklets, bracelets, charms, earrings, necklaces, and rings.
2
Materials: Gold vermeil is a popular and affordable option with minimal potential to tarnish.
3
Pricing: Fair pricing, especially considering the uniqueness and trendiness of the jewelry.
4
Turnaround Times: Reasonable turnaround times for made-to-order jewelry.
5
Chain Length: Choose-your-own chain length option.
CONS
1
Construction Quality: The construction quality of the necklaces can be subpar, with flat pendants lacking dimension.
2
Layering Issues: The twisted chain can easily get tangled with other necklaces, making it layering-unfriendly.
3
Customer Service: Poor customer service, with issues like unresponsive phone numbers and vague statements.
4
Quality Issues: Many customers have reported receiving low-quality items that do not match the advertised descriptions.
5
Return Policy: Only offering store credit for returns, which can be problematic for customers.
6
Packaging: Cheap packaging that does not match the quality of the jewelry.
7
Sustainability Efforts: Vague statements on sustainability efforts, which may be misleading.
Oak & Luna Features and Benefits
Features
100-Day Return Policy
If a product did not have an accurate description, it may be returned new and unused for a refund. Allows returns within 100 days of purchase.
30-Day Defect Guarantee
All products are guaranteed against defects for 30 days from the date of the invoice.
12-Month Warranty
Provides a 12-month warranty on products, but does not cover items damaged by accident.
Free Standard Shipping
Provides free standard shipping on all orders. Ensures safe delivery to your doorstep, and all deliveries are guaranteed. Offers free shipping within the US.
Customizable Jewelry
Offers a variety of pieces that can be personalized to add a unique touch.
Wide Selection
Provides a broad range of necklaces, rings, earrings, and bracelets for both women and men.
Affordable Pricing
More accessibly priced than luxury jewelry brands. Fair pricing, especially considering the uniqueness and trendiness of the jewelry.
Sustainability
Uses locally sourced materials and creates pieces in small batches to reduce waste. Aims to use 90% recycled materials and 100% recyclable packaging by 2024 to attain carbon neutrality.
Quality Customer Service
Known for its impeccable customer service.
International Shipping
Ships products internationally.
Style Options
Tons of style options for anklets, bracelets, charms, earrings, necklaces, and rings.
Materials
Gold vermeil is a popular and affordable option with minimal potential to tarnish.
Turnaround Times
Reasonable turnaround times for made-to-order jewelry.
Chain Length
Choose-your-own chain length option.